Free Worldwide Shipping

We offer Free Worldwide Shipping on all international orders over 30,000 JPY or Japanese Yen. A confirmation e-mail about the shipping discount will be sent after checkout. For international orders under 30,000 JPY, an e-mail with the correct shipping fee will be sent after checkout.

ORDER PROCESS
1. After placing your order, you will receive an automated e-mail with an incorrect shipping fee.
2. We will then review your order and send you another e-mail with the correct fee. Please confirm the order details.
3. After we receive your payment, your order will be shipped out.

INTERNATIONAL SHIPPING
International orders are shipped with Express Mail Service (EMS). Packages are shipped within 1-3 business days after receiving confirmation of a valid payment. Deliveries arrive approximately 3-5 business days depending on the destination.

Please Note: There may be shipping delays due to unforeseen and uncontrollable circumstances, such as weather conditions or customs. The customer is responsible for all costs related to incorrectly addressed orders. We are not responsible for stolen or lost items.

SHIPPING FEE
Shipping fees are calculated based on weight and shipping destination as shown in the table below. Just to give you an idea, our international orders are usually under 500g in weight.
 
Zone First Zone Second Zone Third Zone
Weight Asia Oceania
North America
Central America
Middle East
Europe South America
Africa
Up to 500g 1,400 yen 2,000 yen 2,200 yen 2,400 yen
Up to 600g 1,540 yen 2,180 yen 2,400 yen 2,740 yen
Up to 700g 1,680 yen 2,360 yen 2,600 yen 3,080 yen
Up to 800g 1,820 yen 2,540 yen 2,800 yen 3,420 yen
Up to 900g 1,960 yen 2,720 yen 3,000 yen 3,760 yen
Up to 1.0kg 2,100 yen 2,900 yen 3,200 yen 4,100 yen

For more information, please visit: 
http://www.post.japanpost.jp/int/charge/list/ems_all_en.html

CANCELLATION/RETURN POLICY
We do not accept any cancellations or returns for international orders once an order is shipped out. If you would like to cancel an order before it is shipped out, please let us know right away. Thank you for your understanding.

CUSTOM DUTIES & TAXES
Some countries may charge custom duties and taxes. We cannot predict what these charges will be so we strongly recommend you contact your local customs office for the latest charges before ordering.

We have no control over these charges and we cannot tell you what the charges would be, as customs policies and import duties vary widely from country to country.

We are not able to pay these charges for you or refund any of these charges.

Please Note: All orders will be charged a Japan Consumption Tax. 

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